FAQs

For Print & Ship physical orders. Please allow 1-5 business days (Monday to Friday) for the order to be created and another 2–6 business days for shipping. Free shipping within the U.S.!
For customized digital orders, please allow 1-3 business days (Monday to Friday) for the digital file to be created and ready for you to download.

A physical order is a professionally printed version of your design that we ship directly to you.
A digital order is a high-resolution file that you can download and print yourself at home or at a local print shop.

We offer various sizes for physical orders and digital download orders. You can find size options on each product listing. If you need a custom size, please let us know.

We use heavyweight cardstock for prints sized 11x14 and smaller, which are mailed flat in a rigid mailer. For sizes 16x20 and larger, we use heavyweight paper and ship them rolled in a sturdy mailing tube.
All prints are produced with high-quality ink to ensure the best appearance and longevity.

At this time, we only ship physical prints within the United States. International customers are welcome to purchase our digital download versions and print locally.

Since 2016, BonjourEmma has proudly served thousands of happy customers with 5-star ratings. We specialize in beautifully personalized fingerprint and signature guest books that make your special moments truly unforgettable.
Located in Texas, we're in your time zone and ready to respond quickly. You’ll receive fast communication, attentive customer service, and prompt delivery — especially if you're in the U.S.

Do You Have Any Question?

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